Hybrid Heat Pump Service Plans
Compare our hybrid heat pump service plans below. Transparent pricing, no surprises.
Essential
Our most simple option. Keep your house warm all year round with an annual ground source heat pump service from a qualified engineer.
£ 399
/ per year Only Available Yearly Book Now Book Now- Heat Pump Service
- Callouts*
- Parts*
- Labour
- Remote tech support
- Priority booking
*Callout charge £250.
Standard
Rest easy knowing your hybrid heat pump will have an annual service and is covered for broken parts*
£ 559 46.60
/ per year / per month Book Now- Heat Pump Service
- Callouts*
- Parts*
- Labour
- Remote tech support
- Priority booking
Premium
Our most popular plan. An annual ground source heat pump service from a qualified engineer plus cover for parts* and labour**.
£ 629 52.40
/ per year / per month Book Now- Heat Pump Service
- Callouts*
- Parts*
- Labour
- Remote tech support
- Priority booking
*Parts covered up to £250
*Callout charge £90
Ultimate
Total peace of mind with our ultimate plan. Which includes unlimited parts, remote tech support and priority booking. Plus all the excellent benefits included in our premium package.
£ 859 71.60
/ per year / per month Book Now- Heat Pump Service
- Callouts*
- Parts*
- Labour
- Remote tech support
- Priority booking
*Parts cover unlimited
*Callout charge £25
Service not due yet? Set a free reminder and get early access to discounts
Are you eligible?
This plan is designed for home owners only. We offer servicing for all major brands of Hybrid heat pumps. Please speak to our team directly to confirm you are eligible before purchasing.
Read the plan documents
It’s important that you read the Plan Summary and the Terms and Conditions before taking out the plan.
This plan is for
- Homeowners living in the United Kingdom
- All recognised brands of Hybrid systems with an ASHP unit installed above ground level
Not ready to book? Set a free service reminder.
This plan is not for:
- Landlords – please refer to the ‘Social Housing and Landlords’ section of our website to purchase
Whats included in a heat pump service?
- A check of the expansion vessel pressure and necessary top-ups
- A check and clean of the heat pump circuit filter
- A check of the valves for movement freedom
- A check to ensure that the water stops and both valves reset properly
- Opening the primary system safety valve and checking that it discharges securely
- Checking whether it’s necessary to top up the concentration of the system refrigerant
- Checking the primary system pressure doesn’t rise above a recommended value
- Releasing any air from the primary heating system
- Checking and correcting the fuse fitted on the electrical supply
- A check for the correct temperature setting and operation of thermostats
- Checking the operation of motorised valves
- Checking yield performance
What’s not included?
- Any parts or repair needed to the heat pump, heating source or heat distribution system
- Maintenance that is not part of the standard manufacturer’s service
- Air conditioning, ground source, water source or air to air heat pumps
FAQs
Your system should be serviced at least once a year to maintain your warranty, avoid any costly repairs and support optimal efficiency and performance. The more regularly your system is serviced, the more consistently efficient it will remain. Some homeowners choose to have their ASHP serviced every six months.
One of our qualified service engineers will inspect your system to ensure it’s operating at peak performance. The service includes a thorough cleaning of critical components, checks for signs of wear and tear, verification of refrigerant levels, a full safety assessment, and a final performance test.
Yes! A well-maintained heat pump operates more efficiently, which saves you energy and reduces your energy bills . An annual service is necessary in order to maintain your warranty and reduce the risk of a costly emergency breakdown or repair.
