Retire your old heat pump the responsible way
We collect old, damaged and end-of-life air source heat pumps, recover the refrigerant safely, and recycle every unit to current UK guidance. Fully documented, fully compliant.
Whatever state it’s in, we’ll take it away
Replacing, upgrading or decommissioning? We collect the whole unit and handle everything inside it — including the refrigerant that can’t go in a skip.
Old & obsolete units
Ageing air source heat pumps being swapped for a newer, more efficient model — including outdoor and indoor components.£189
Damaged & faulty pumps
Beyond economical repair, storm-damaged or leaking systems that need safe removal without releasing refrigerant.
End-of-life & hybrid systems
Traditional and hybrid heat pumps at the end of their working life, plus the refrigerant and oils held inside them.
Four steps, fully documented
Book a
collection
Tell us the make, model and condition. We’ll schedule a visit and confirm the paperwork you’ll receive.
Recover the
refrigerant
A F-Gas certified engineer recovers all refrigerant into sealed cylinders. Nothing is ever vented to atmosphere.
Collect &
transport
We remove the unit as a registered waste carrier and transport it under a Waste Transfer Note.
Recycle at
an AATF
The unit is treated at an Approved Authorised Treatment Facility. You receive a certificate of recycling.
Recycled to the letter of the law
Heat pumps aren’t ordinary scrap. They’re classed as temperature-exchange electrical equipment and they hold fluorinated refrigerant gases — so their disposal is governed by specific UK regulations. Here’s exactly what applies and how we meet it.
Category 12 — temperature exchange equipment
Heat pumps and air conditioning are Waste Electrical & Electronic Equipment. They must be kept out of landfill and incineration, have their fluids drained, and be treated so materials are recovered and recycled.
What we do: every unit is consigned to a permitted Approved Authorised Treatment Facility (AATF) that can safely recover refrigerant and separate materials — and we provide the evidence to prove it.
Refrigerant must be recovered, never released
The Fluorinated Greenhouse Gases Regulations require F-gas to be recovered by qualified personnel before disposal and then recycled, reclaimed or destroyed. Deliberately venting refrigerant to the atmosphere is an offence.
What we do: recovery is carried out only by engineers holding F-Gas certification (Reg (EU) 2015/2067 / C&G 2079), into sealed cylinders for onward reclamation or destruction.
Duty of care for waste
Waste may only be passed to an authorised person and must travel with the correct documentation. As the holder, you have a legal duty of care to ensure it’s handled by a registered carrier.
What we do: ServiceMy is a registered upper-tier waste carrier with the Environment Agency, and every collection is completed with a Waste Transfer Note that discharges your duty of care.
Handled as hazardous where required
Units still containing certain refrigerants or oils can be classified as hazardous waste, which brings additional tracking and consignment-note requirements from collection to treatment.
What we do: where a unit qualifies as hazardous waste we raise a consignment note and track it through to an authorised treatment facility.
References are to current UK legislation and are provided for general guidance. The applicable rules depend on the equipment, refrigerant type and whether the waste is classified as hazardous — our team confirms the exact route for your unit before collection.
Recovered, then recycled or destroyed
Fluorinated refrigerants are potent greenhouse gases — thousands of times more warming than CO₂. That’s why they can never be left in a scrapped unit. We recover every gram into sealed cylinders, then send it for reclamation back to a reusable standard, or for controlled high-temperature destruction where reclaiming isn’t possible.Book
1 · Sealed recovery
Gas drawn down into certified cylinders on site — zero venting.
2 · Reclaim where possible
Refrigerant reprocessed to a reusable standard, keeping virgin gas out of production.
3 · Destroy where needed
Degraded or mixed gas sent for authorised destruction — never released.
Proof it was done properly
Every collection is fully documented, so you — or your business — can evidence compliant disposal at any time.
Waste Transfer Note
Confirms the transfer of waste to a registered carrier under your duty of care.
F-Gas recovery record
Details the refrigerant type and quantity recovered by a certified engineer.
Certificate of recycling
Evidence the unit was treated at an Approved Authorised Treatment Facility.
Hazardous consignment note
Issued where the unit is classified as hazardous waste, tracking it to treatment.
Ready to retire an old heat pump?
Book a collection and we’ll take care of the recovery, the transport and the recycling — with all the paperwork to prove it was done right.
