Ground Source Heat Pump Service Plan
Ground source heat pump servicing with one clear price and no surprises
Are you eligible? This plan is designed for home owners only. We offer servicing for all major brands of GSHP’s, It’s important that you read the Plan Summary and the Terms and Conditions before taking out the plan.
Service not due yet? Set a free reminder and get early access to discounts
What’s Included in a Ground Source Heat Pump Service
- Full visual inspection of the ground source heat pump unit and pipework
- Electrical safety checks and inspection of system controls
- Ground loop pressure and antifreeze (brine) concentration checks
- Inspection of circulation pumps, expansion vessels and valves
- Cleaning of system filters and magnetic filter (where installed)
- Verification of system pressures, flow rates and operating temperatures
- Hot water cylinder inspection and temperature checks
- Review of thermostats, heating schedules and weather compensation settings
- Performance testing to ensure the system is operating efficiently
- Recording of system readings and a detailed heat pump service report
What’s not included?
- Any parts or repair needed to the heat pump, heating source or heat distribution system
- Maintenance that is not part of the standard manufacturer’s service
This plan is for
- Homeowners living in the United Kingdom
- All recognised brands of Ground Source Heat Pumps
- Ground source heat pumps with external or plant room components
This plan is not for:
- Landlords – please refer to the ‘Social Housing and Landlords’ Section of our website to purchase your bespoke plan
FAQs
Your system should be serviced at least once a year to maintain your warranty, avoid any costly repairs and support optimal efficiency and performance. The more regularly your system is serviced, the more consistently efficient it will remain. Some homeowners choose to have their GSHP serviced every six months.
One of our qualified service engineers will inspect your system to ensure it’s operating at peak performance. The service includes a thorough cleaning of critical components, checks for signs of wear and tear, verification of refrigerant levels, a full safety assessment, and a final performance test.
Yes! A well-maintained heat pump operates more efficiently, which saves you energy and reduces your energy bills . An annual service is necessary in order to maintain your warranty and reduce the risk of a costly emergency breakdown or repair.
Have More Questions?
Our dedicated team is here to assist with all your ground source heat pump servicing needs. Contact us today to discuss your plan, schedule your first service, or address any concerns.
Every package includes the annual service of your heat pump and associated equipment to ensure it is running efficiently.
Our comprehensive service covers all the essential aspects of your ground source heat pump’s performance:
- Confirm that all heating and hot water programmes and parameters are set up correctly and working efficiently whilst meeting customer’s needs.
- Detailed assessment of your heat pump’s efficiency.
- Thorough inspection of components to ensure optimal operation.
- Early detection and resolution of any system issues.
- Expert advice on how to improve and maintain your system.
- Updating of service records
- Validation of your manufacturers warranty
What Happens Without Regular Servicing?
Your Ground Source Heat Pump performance declines over time which results in you spending more on your energy bills. A higher SCOP rating means the system produces more heat for the same amount of electricity, which directly translates into higher energy efficiency and lower running costs
Why is an Ground Source Heat Pump Service Important?
Regular maintenance of your ground source heat pump is key in order to keep it operating efficiently and to avoid any costly and unexpected repair work. Here’s why our health check service is invaluable to your home and the environment:
Maintain Peak Efficiency
Over time, heat pumps can lose efficiency. Routine servicing keeps them running at maximum performance, saving you on energy bills.
Prevent Costly Breakdowns
Small issues can build into larger, more expensive repairs. A regular service identifies and resolves potential problems before they escalate.
Keep Manufacturer’s Warranty
Most heat pump manufacturers require regular servicing as a condition of their warranty. By staying up-to-date with maintenance, you ensure that your warranty remains valid, giving you peace of mind and protection against unexpected repair costs.
Extend Equipment Life
A well-maintained heat pump lasts longer, protecting your investment for years to come.
Improve Environmental Performance
Keep your heat pump operating sustainably, reducing your home’s carbon footprint and supporting a greener future.
A Ground Source Heat Pump is an investment in energy efficiency and sustainability for your home. Regular servicing ensures it stays efficient, reduces the risk of breakdowns, and extends its lifespan—saving you money and helping the environment.


Why book a Ground Source Heat Pump Service?
Regular maintenance of your ground source heat pump is key in order to keep it operating efficiently and to avoid any costly and unexpected repair work. Here’s why our health check service is invaluable to your home and the environment:
- Optimal Performance & Efficiency: Ensure your heat pump is running smoothly, providing maximum output while consuming minimum energy.
- Early Issue Detection: Identify potential problems early, preventing disruptions and costly repairs down the line.
- Maximise Energy Savings: A well-maintained heat pump ensures your energy bills stay low while reducing your environmental impact.
- Extend Your System’s Lifespan: Protect your investment by enhancing durability and preventing unnecessary wear and tear.
- Peace of Mind: Know that your heating system is in expert hands, functioning as it should, and keeping your home warm and eco-friendly.

