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Nibe Heat Pumps: manuals, user guides and error codes

Looking for a Nibe heat pump manual, user guide, or error code explanation? ServiceMy has created a dedicated resource hub to help homeowners quickly find the information they need for their system.

Our guide library includes downloadable manuals, setup instructions, troubleshooting advice and clear explanations of common error codes. If your Nibe heat pump is showing a fault code, not heating properly, or you simply want to understand how to operate it more efficiently, our guides are designed to help you identify the issue and keep your system running smoothly. These resources are regularly updated and written by experienced heat pump engineers to help you get the most from your heating system, improve efficiency and avoid unnecessary breakdowns.

These apply for the following air source heat pump models:

  • F2040-12
  • F2040-16
  • F2040-6
  • F2040-8
  • F2050-10
  • F2050-12
  • F2050-6
  • F2120-16
  • F2120-20
  • F2120-8
  • S2125-12
  • S2125-16
  • S2125-20
  • S2125-8

Is your Nibe heat pump not functioning as it should?

Tell us when your heat pump was installed or last serviced and we’ll remind you when it’s due. Free, simple, no commitment. When your service is due, you’ll be the first to know.


Heat pump malfunctions: Nibe Error Codes

If you cannot find the error code explanation or need help resolving any issues, ServiceMy can help diagnose and arrange a professional heat pump service to restore your system to optimum performance.

Error CodeTitleExplanation
50High Pressure AlarmRefrigerant pressure too high; often caused by poor system flow, blocked heat exchanger, or high return temperatures.
51Low Pressure AlarmRefrigerant pressure too low; typically due to leaks, low charge, or airflow issues.
52High Condenser TemperatureCondenser temperature too high; may indicate poor heat transfer or flow issues.
53Low Evaporator TemperatureEvaporator temperature too low; possible airflow restriction or refrigerant imbalance.
54Compressor Discharge Temperature HighCompressor overheating; may indicate high load or circulation issues.
55Evaporator Sensor FaultFault with evaporator temperature sensor.
56Condenser Sensor FaultFault with condenser temperature sensor.
57Suction Gas Sensor FaultRefrigerant suction temperature sensor failure.
58Discharge Gas Sensor FaultCompressor discharge sensor fault.
59Outdoor Temperature Sensor FaultExternal air sensor failure; impacts weather compensation.
60Flow Temperature Sensor FaultHeating flow sensor fault; affects system control.
61Return Temperature Sensor FaultReturn sensor fault; may cause incorrect modulation.
62Hot Water Sensor FaultCylinder sensor failure affecting DHW production.
63Brine In Sensor Fault (GSHP)Ground loop inlet sensor fault (ground source systems).
64Brine Out Sensor Fault (GSHP)Ground loop outlet sensor fault.
65Room Sensor FaultIndoor room temperature sensor failure.
66Exhaust Air Sensor FaultFault with exhaust air sensor (exhaust air systems).
67Fan FaultFan motor not operating correctly or airflow issue.
68Circulation Pump FaultPump not operating or insufficient flow.
69Low System Pressure AlarmHeating system pressure too low; check for leaks or filling loop.
70High System Pressure AlarmHeating system pressure too high; expansion vessel or filling issue.
71Flow Switch AlarmNo water movement detected; indicates circulation issue.
72Defrost FaultDefrost cycle not operating correctly.
73Anti-Freeze AlarmSystem protecting against freezing conditions.
74Communication FaultCommunication error between system components.
75Inverter FaultCompressor inverter malfunction.
76Electrical Overcurrent AlarmExcess current detected; possible compressor or wiring issue.
77Voltage FaultPower supply outside acceptable limits.
78Compressor FaultGeneral compressor fault or failure to operate.
79EEPROM / Control Board FaultInternal memory or PCB issue.
80Configuration FaultIncorrect system configuration or parameter setup.
150Low Flow AlarmInsufficient water circulation; commonly airlocks, pump failure, or blockage.
151High Flow Temperature AlarmFlow temperature exceeded safe limits.
152Return Temperature Too HighReturn temperature too high; may indicate poor heat extraction.
153Temperature Difference AlarmAbnormal delta between flow and return; indicates circulation issues.
154Hot Water Temperature Too HighDHW temperature exceeded safe limits.
155Heat Pump BlockedSystem locked out due to repeated faults.
156External Alarm ActiveExternal control or safety device triggered shutdown.

Schedule Your Heat Pump Service Today

Don’t wait until efficiency drops, or your pump encounters issues. Investing in routine maintenance for your air source heat pump is the best way to keep your household energy-efficient, cosy, and cost-effective year-round.

Get in touch with our professional servicing team today to schedule your appointment. With extensive experience in heat pump servicing and home energy solutions, we’re here to help you stay warm, save money, and protect your investment.

Maintain your heat pump, and it will reward you with years of efficient and reliable performance.

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