
Ground Source Heat Pump Service Plan
from £209
Are you eligible?
This plan is designed for home owners only. We offer servicing for all major brands of GSHP’s . Please speak to our team directly to confirm you are eligible before purchasing.
Read the plan documents
It’s important that you read the Plan Summary and the Terms and Conditions before taking out the plan.
This plan is for
- Homeowners living in the United Kingdom
- All recognised brands of Ground Source Heat Pumps
- GSHP’s that have been installed above ground level
Not ready to book? Set a free service reminder.
This plan is not for:
- Landlords – please refer to the ‘Social Housing and Landlords’ Section of our website to purchase your bespoke plan
What’s Included in a Ground Source Heat Pump Service
- Full visual inspection of the ground source heat pump unit and pipework
- Electrical safety checks and inspection of system controls
- Ground loop pressure and antifreeze (brine) concentration checks
- Inspection of circulation pumps, expansion vessels and valves
- Cleaning of system filters and magnetic filter (where installed)
- Verification of system pressures, flow rates and operating temperatures
- Hot water cylinder inspection and temperature checks
- Review of thermostats, heating schedules and weather compensation settings
- Performance testing to ensure the system is operating efficiently
- Recording of system readings and a detailed heat pump service report
What’s not included?
- Any parts or repair needed to the heat pump, heating source or heat distribution system
- Maintenance that is not part of the standard manufacturer’s service
FAQs
Your system should be serviced at least once a year to maintain your warranty, avoid any costly repairs and support optimal efficiency and performance. The more regularly your system is serviced, the more consistently efficient it will remain. Some homeowners choose to have their GSHP serviced every six months.
One of our qualified service engineers will inspect your system to ensure it’s operating at peak performance. The service includes a thorough cleaning of critical components, checks for signs of wear and tear, verification of refrigerant levels, a full safety assessment, and a final performance test.
Yes! A well-maintained heat pump operates more efficiently, which saves you energy and reduces your energy bills . An annual service is necessary in order to maintain your warranty and reduce the risk of a costly emergency breakdown or repair.

