Broken Heat Pump? Book our fast, reliable repair service
Air Source Heat Pump Repairs & Maintenance
When your air source heat pump isn’t functioning as it should, the impact on your home can be stressful and inconvenient. At ServiceMy, we specialise in fast, reliable repair services and comprehensive emergency call-outs for homeowners and landlords. Our trained engineers are on hand to get your system operational again with minimal fuss, ensuring your comfort is restored as quickly as possible.
Common Issues We Fix
Our experts are equipped to handle a wide range of operational challenges and system breakdowns. Here are some of the most common issues we deal with:
Our team are on hand to talk you through any potential issues and problems. Contact us:
Phone : 0333 050 2091
Email: help@servicemy.co.uk
- Leaks or blockages in the system
- Faulty compressors or components
- Error codes displayed on control panels
- Pressure drop faults
- Iced or blocked external evaporators
- Mechanical issues, such as fan or valve failures
If you’ve encountered any of these problems or your system simply isn’t performing optimally, don’t hesitate to reach out.
Book a repair
Book a repair form
Require an emergency call-out?
We recommend contacting us by phone on 0333 050 2091
Comprehensive Cover Plans for Ongoing Peace of Mind
Prevention is better than cure, and our service plans are designed to keep your heat pump in top form throughout the year. With our comprehensive cover plans, you’ll benefit from:
- Book a Call-Out – Contact our team to schedule emergency repairs or diagnostics.
- Initial Assessment – Our engineer will arrive promptly, assess the problem, and provide you with a detailed report on the fault and the repair process.
- Transparent Quoting – We provide a clear and upfront quote, so you know exactly what the repair will cost and a timescale to carry out the repairs
- Quality Repairs – With our genuine parts and expert engineers, your heat pump system is restored to optimal condition while ensuring your warranty is still valid
- Future-Proof Services – We recommend signing up for one of service plans to avoid any unexpected repairs and breakdowns and to maintain your warranties
Plans start from just £30.75 per month, making it an affordable way to protect your system and avoid unexpected repair costs.
How Our Service Works
- Book a Call-Out – Contact our team to schedule emergency repairs or diagnostics.
- Initial Assessment – Our engineer will arrive promptly, assess the problem, and provide you with a detailed report on the fault and the repair process.
- Transparent Quoting – We provide a clear and upfront quote, so you know exactly what the repair will cost and a timescale to carry out the repairs
- Quality Repairs – With our genuine parts and expert engineers, your heat pump system is restored to optimal condition while ensuring your warranty is still valid
- Future-Proof Services – We recommend signing up for one of service plans to avoid any unexpected repairs and breakdowns and to maintain your warranties
Why Choose Us?
We pride ourselves on delivering an industry-leading service tailored to your needs.

Trusted Expertise You Can Rely On
With our expertise, genuine parts, and commitment to customer satisfaction, you can rest easy knowing your heating system is in safe hands.
Whether we installed your system or not, our team is happy to help get your system back on track.
Why Regular Maintenance Matters
A well-maintained heat pump not only improves energy efficiency but also extends the lifespan of your system. Our annual service includes checks on critical components such as filters, evaporators, expansion vessels, and thermostats, alongside cleaning and fine-tuning to ensure optimal performance.
If you’ve noticed reduced output or frequent system alarms, scheduling a service before a minor issue becomes a major repair could save you thousands.

Get in Touch Today
Whether you’re dealing with a system breakdown or simply want to ensure your air source heat pump is operating at peak efficiency, we’re here to help.
Call us now on 0333 050 2091 for immediate support or fill out our quick enquiry form to book a repair or service visit.
